Coaching has been proven to be a powerful and positive force in self-confidence, well-being, and work performance. It helps to identify and develop high-potential employees, as well as organizational and individual strengths and opportunities for growth. When a manager receives professional training, their team members also benefit from the mentoring, leadership development, and coaching culture that the manager brings to the organization. Hockey coach Ric Charlesworth said: “The interesting thing about training is that you have to annoy those who are comfortable and console those who have problems.”So, is it time for your team to try the coach's approach? In this article, we will discuss what workplace coaching is, its benefits, the role of a coach in the workplace, why it is important, types of workplace training, how to train and advise employees, examples of training and mentoring in the workplace, and five tips for improving training and mentoring practices.
What is Workplace Coaching?Workplace coaching, also known as employee coaching or business coaching, occurs when a person - usually a manager - helps an employee to grow and develop their skills.
The main objective of workplace coaching is to promote two-way communication between an employee and their coach to identify areas for improvement, reinforce strengths and further develop their performance.
The Benefits of Coaching in the WorkplaceAll teams are composed of people and the team training process helps each individual to be willing, capable and committed to change through the training process, in line with their teammates, who will also be on the same change curve, although possibly in different positions of the same. Team coaching provides benefits to the entire organization, as well as to the individual members of those teams. The coach provides a committed experience, bringing insight, perspective and a growth mindset to the coaching relationship. With a little training as a coach in the workplace, future peer coaches can acquire training skills that guarantee effectiveness (i.e., these comments are ultimately what should guide their training sessions).
What is the Role of a Coach in the Workplace?Before you start training and mentoring employees, you should establish the need for training in the workplace. Because the basis of training is an open and honest conversation, not all teams are prepared to be trained.
If a company has sufficient resources, it may be worth investing in an outside advisor who can provide an outside perspective and objective advice.
Why is Workplace Coaching Important?There are many products and services that aim to change your life. Life coaching might be the only thing that truly delivers on this promise. With workplace coaching, employees can learn how to better manage their time and resources while developing their skillset. It also helps them become more confident in their abilities while providing them with an opportunity to grow professionally.
Types of Workplace TrainingThere are several types of workplace training that can be used to help employees develop their skills.
These include on-the-job training, off-the-job training, e-learning courses, seminars and workshops.
How to Train and Advise EmployeesWhen meeting with employees as coaches, leaders should be careful to train and not to manage. Training should focus on helping employees understand their roles better so they can perform better. Coaches should also provide feedback on how employees can improve their performance.
Examples of Training and Mentoring in the WorkplaceExamples of successful training programs include job shadowing programs where employees observe experienced colleagues performing tasks; team building activities such as problem solving exercises; workshops on topics such as communication or customer service; or seminars on topics such as leadership or conflict resolution.
5 Tips for Improving Training and Mentoring Practices
- Set clear expectations for employees before they start any type of training program.
- Provide feedback throughout the process so employees know how they are doing.
- Encourage employees to ask questions during training sessions.
- Encourage employees to practice what they have learned during training sessions.
- Follow up with employees after they have completed a training program.
Effective Training and Mentoring ProcessesEffective training and mentoring processes involve setting clear goals for each employee before they start any type of program. Coaches should also provide feedback throughout the process so employees know how they are doing.
Encouraging employees to ask questions during sessions will help them understand concepts better. Finally, following up with employees after they have completed a program will help ensure that they have retained what they have learned.